Shipping & Returns Policy
All Products and Services enlisted on the Website constitute as an invitation to offer. A User shall be entitled to browse through the Products available on the Website and place an order on the Website (“Order”). It is hereby clarified that Company may in its sole discretion either accept or reject an Order placed on the Website and the same shall be communicated to You by the Company through an email. Once an Order is dispatched, the Company shall intimate the Purchaser in this regard.
It is hereby clarified that Company is not a delivery company or a common carrier. Delivery of an Order shall be undertaken or facilitated by a third-party delivery service utilized by Company (“Delivery Executive”). A Delivery Executive shall not be an employee, agent or representative of Company. Company shall not be responsible or held liable for any actions or omissions of Delivery Executive. All Orders shall be delivered within 7-14 days from the date of acceptance of Order by the Company. However, Company shall not be liable for any delay in delivery for reasons that are not directly attributable to the Company.
A sale of Product through the Website shall be deemed to be completed upon acceptance of delivery of Products by a Purchaser and payment of Order Consideration (as defined below).
A Purchaser shall be liable pay a delivery fee/ facilitation fee for the delivery of Products which shall be determined at the time of placing the Order (“Convenience Fee”). Further, the price of a Product displayed on the Website visible at the time of browsing the Website is exclusive of Convenience Fee and all applicable taxes. The price of all the Products in the Order along with Convenience Fee and all applicable taxes shall hereinafter be collectively regarded as “Order Consideration”
A Purchaser shall have the option to pay the Order Consideration either at the time of placing the Order through the Website (“Pre-paid order”) or at the time of delivery of such Products (“Post-paid Order”). In case of a Pre-paid Order, the Website will facilitate such payment through secured, third-party payment gateway. A Purchaser agrees to provide correct and accurate information with respect to its credit/debit card, or pre-paid instrument account or UPI or net banking or any other information of like nature to allow the Website or the payment gateway to execute the transaction for payment of Order Consideration in a safe, secure and valid manner. Further, in case of a Post-paid Order, Purchaser shall duly pay the Order Consideration to the Delivery Executive authorized by the Company.
A Purchaser may cancel an Order prior to dispatch of the Order by emailing us at email@example.com An Order cannot be cancelled once it has been dispatched by the Company.
Further, a Purchaser return the Products and get refund of the Order Consideration only when such Products are unused, sealed, not damaged or tampered with, within 7 (seven) days from the delivery by emailing us at firstname.lastname@example.org
In case a Purchaser receives an Order where the Products are either (a) wrong Products; or (b) damaged, unsealed, expired or used Products, then Company shall offer complete replacement of such Products.
In the event a Purchase fails to accept the delivery of an Order for any reason other than as specified herein above, then such Order shall be deemed cancelled and the Purchaser shall not be entitled to receive a refund of the Order Consideration.